Privacy Policy

Privacy Policy

Effective Date: 01/01/2025

Last Updated: 02/10/2025

Brilli (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, services, or interact with us.

By using our website or submitting your personal information, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information You Provide

• Name

• Phone number

• Email address

• Service requests or inquiries

• Payment details (processed securely through third-party providers)

B. Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type and device information

• Website interaction data (cookies, analytics, etc.)

2. How We Use Your Information

We use your information to:

• Provide and improve our services

• Respond to inquiries and customer support requests

• Schedule and confirm appointments

• Send promotional messages, special offers, and marketing materials (if consented)

• Process payments and transactions securely

• Improve website functionality and user experience

3. Marketing & Communications

By providing your contact information, you agree to receive communications from us, including promotional offers and service updates via SMS, email, or phone.

You can opt out at any time by:

• Replying STOP to SMS messages

• Clicking Unsubscribe in emails

• Contacting us directly at [email protected]

Opting out of promotional communications will not affect necessary service-related messages (e.g., appointment confirmations).

4. Information Sharing & Security

We do not sell, trade, or share your personal information with third parties for marketing purposes.

We may share your data with:

Service providers that help operate our business (e.g., payment processors, marketing platforms)

Legal authorities if required by law or to protect against fraud or security threats

We use industry-standard security measures to protect your data, but no method of transmission is 100% secure.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website traffic. You can manage cookie preferences in your browser settings.

6. Compliance with Washington & Federal Laws

We comply with applicable privacy laws, including:

Washington Consumer Protection Act (RCW 19.86)

Telephone Consumer Protection Act (TCPA)

CAN-SPAM Act

General Data Protection Regulation (GDPR) (if applicable for international visitors)

7. Your Rights & Choices

You have the right to:

• Request access to your data

• Request corrections to inaccurate information

• Request deletion of your data (subject to legal and business obligations)

To exercise these rights, contact us at [email protected]

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted with the updated Effective Date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, contact us at:

Brilli

[email protected]

By using our website and services, you acknowledge that you have read and agreed to this Privacy Policy.